Had a wonderful experience here this past week. Bradley Coppola was diligent in finding the car that I wanted and making sure I was completely satisfied. Nancy the finance manager was outstanding and incredibly thorough. I loved my experience here at Mercedes-Benz of Northlake. Top notch staff.”
“Chris was an energetic, professional individual and a pleasure to deal with. He walked us through every step of the process and we never felt pressured about anything. My wife mentioned to me that she was getting hungry and Chris ordered her lunch while we were going through the process. It was very kind of him even though we were definitely purchasing the Z06 (check in hand) so it was a nice touch to an already pleasant experience. When it came time to load the vehicle on the auto transport trailer he was out there assisting us with the entire loading procedure. I buy high end vehicles quite often and I can say if I owned a dealership I would not hesitate to hire Chris!”
“Great experience buying a car! Kayla was very nice, patient and extremely helpful. Justin was the finance manager I worked with and Great. The General Manager was so nice and helpful and made sure I was taken care of throughout the day. I would recommend this dealership to anyone. The overall experience was stress-free and easy!”
“Really appreciate the customer service that this location has to offer, every time I come here they always put the customer first and never try to push you into anything that you don’t want to do or can’t afford. Brad Sheldon was extremely nice and offered multiple solutions on this trip to fixing the keys on my car and Tabby was extremely social. You don’t get the level of service anywhere else that I’ve seen or had. I’ll be having more services definitely done here in the future!!!”
“My experience at BMW South was truly amazing. From the time I walked in the door, I was impressed with the overall level of service and professionalism you would expect in a world class and state of the art facility like BMW South. In particular, my Client Advisor- Lucas – went out of his way to create an unforgettable buying experience for me. His enthusiasm and excitement was something I have never experienced when purchasing a vehicle and I was fortunate enough to get one of the first 2019 BMW 3 Series in all of Austin thanks to him. My experience was fantastic and I would recommend anyone interested in purchasing a BMW to visit the team at BMW South. I will definitely spending a lot of time there in the future!!”
“I recently had an issue with my 2019 Jetta and had my vehicle towed to Volkswagen of Murrieta. I was very happy with the over the top customer service I received from everyone especially Anthony in service and the woman who made me a cup of coffee.
Anthony personally informed me of the findings and what they would be doing. I felt very comfortable and they were totally helpful with the cost of the bill. I love my Jetta and they can assure to have my future business on my next VW!! Great job!!!”
“I had the sincere pleasure of working with Charles Ledbetter. His professionalism and overall candor is unmatched! Charles made the entire experience EXCEPTIONAL from start to finish. What I was most impressed with was how Charles handled working with my wife and I…and our 4 children. He made them part of the experience. I left feeling like family and so did my children! This has certainly been the car buying experience of a lifetime!”