Information We May Collect
- Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Digital Services to, among other things, track the actions of users of the Digital Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Digital Services and response rates.
How We May Use Information We Collect
We may use information we collect to communicate with you, to (1) provide and improve our products and services, to communicate with you (including to respond to your inquiries and fulfill your requests, such as to send you product information, information alerts, information about events, or brochures, safety-related information about your vehicle); (2) to send administrative information to you, such as information regarding our products and services, and changes to our terms, conditions, and policies, to present products and offers tailored to you and to enhance our lists with information from other sources; (3) to allow you to participate in contests and similar promotions and to administer these activities; and (4) for our business purposes, such as data analysis, audits, fraud monitoring and prevention, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.
If you no longer want to receive marketing-related e-mails from Hendrick, you may opt out of receiving them by following the opt-out instructions in any marketing e-mail received from us or by contacting us directly (see “How to Contact Us” below). Please note that we may still send you important administrative and safety messages even if you opt out of receiving marketing e-mails. Except as described above and below, Hendrick may use or share information that does not personally identify you for any purpose, such as for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.
How We May Share Information We Collect
We do not share information that personally identifies you with third parties for their marketing purposes unless you opt in to that sharing. If you wish to opt out of any processing of information for which you have provided your prior explicit opt-in consent, you may do so by contacting us at the address at the bottom hereof.
Security & Retention Period
We seek to use reasonable organizational, technical, and administrative measures to protect information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us at the address at the bottom hereof.
Special Note about Children
Hendrick does not knowingly collect or use age identifying information or any personally identifiable information from children under the age of 13. Hendrick does not knowingly provide any personally identifiable information, regardless of its source, to any third party for any purpose whatsoever from visitors younger than 13 years old. No information should be submitted to Hendrick via or posted on the Digital Services by visitors younger than 13 years old. In the event that we discover that a child under the age of 13 has provided personally identifiable information to us, we will delete such information from our files in accordance with the Children’s Online Privacy Protection Act.
Notice to California Residents – Your California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information shared and the names and addresses of all third parties with whom we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address listed under “How to Contact Us” below.
Notice to European Union Residents
The Digital Services are intended for use solely in the United States by residents of the United States. Hendrick makes no claims that the Digital Services are appropriate for use outside of the United States. Hendrick does not knowingly collect or solicit personal information from residents of the European Union. If you believe that we may have any information from or about an EU resident please contact us (see “How to Contact Us” below).
No Warranties or Representations
To the extent permitted by applicable law, the information on Hendrick websites is provided “as is and where is” and without warranty, and Hendrick disclaims all implied warranties, including without limitation any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Updates to this Policy
How to Contact Us
To contact us with a question or comment, to opt out from certain services, or to ask about your ability to exercise your privacy rights described above, please contact us at the address below.
Please note that e-mail communications are not always secure, so please do not include credit card information or sensitive information in your e-mails to us.
Hendrick Automotive Group, 6000 Monroe Road, Charlotte, NC 28212. firstname.lastname@example.org www.hendrick.com